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Responsible gambling at Winzter: warning signs and the cool-down, deposit, bet, loss and session limits you can set.
Stay in control

Responsible gambling: keep it a game

18+ | Gamble responsibly – set your limits before you play | Need help? National Gambling Helpline: 0808 8020 133 (free, 24/7).

Talk to someone

Need to talk to someone now?

Help is free and confidential right across the UK: call the National Gambling Helpline on 0808 8020 133, run by GamCare – any time, day or night.

Your GP can also refer you to specialist support, and talking to someone you trust is often the first real step.

Check in with yourself

Warning signs worth taking seriously

Recognise yourself in any of these? Take a break and talk to someone. None of them is a verdict – but together they're a signal that gambling has stopped being a bit of fun.

The tools

Gambling limits you can set at Winzter

Staying in control starts before the first deposit – these are the responsible-gambling tools in your Winzter account:

  1. Deposit limit – from 24 hours to one week; you can lower it any time, not raise it during the period.
  2. Bet limit – caps the size of each bet, same 24-hour-to-one-week window.
  3. Loss limit – the most you're willing to lose in a set period.
  4. Session time limit – a reminder that the evening is over.
  5. Cool-down – pause betting for 1 to 48 hours; you can still log in and cash out.
  6. Transaction history – see every deposit, bet and withdrawal in one place.

Limits work best when you set them while you're calm, not mid-session. If a bonus is active, check the bonus terms and conditions too – they carry their own rules, such as 30x wagering and a €2 maximum bet.

A longer break

Self-exclusion and GAMSTOP

Want a longer break? Ask Winzter for self-exclusion – for a set period or for good. Send the request by e-mail to support (chat requests aren't processed); you'll get a confirmation by e-mail with the end date.

Winzter is not part of GAMSTOP. Registered with GAMSTOP or self-excluded anywhere? Respect that choice – Winzter is not for you. Don't open new accounts, don't look for other routes, don't use a VPN. Before any break, it's worth reviewing your account settings so your limits are in place.

Keep it 18+

Children at home?

Gambling is strictly 18+. If children use your devices, keep log-ins private and documents out of reach.

Where to turn

Where to get help

National Gambling Helpline (GamCare)

0808 8020 133 – free, 24/7.

Your GP

Referral to specialist treatment.

Someone you trust

Saying it out loud helps.

Winzter support

Limits, cool-down, self-exclusion.

FAQ

Questions about responsible gambling

How do I set a deposit limit at Winzter?

Open your account settings and set a deposit limit for anything from 24 hours up to a week. You can lower it whenever you like; a higher limit only takes effect once the current period ends.

What's the difference between a cool-down and self-exclusion?

A cool-down pauses betting for 1 to 48 hours – you can still log in and cash out during it. Self-exclusion closes access for a longer period or for good, and is requested by e-mail to support.

Is the National Gambling Helpline free?

Yes. The National Gambling Helpline on 0808 8020 133 is free to call and open 24 hours a day, every day, run by GamCare.

Can I play at Winzter if I'm on GAMSTOP?

Winzter isn't part of GAMSTOP, but your registration is your own protection – don't play. If you've self-excluded anywhere, respect that choice and reach out to the helpline instead.

Over 18s only. You can also head back to the main questions.